Retention Coach

The Retention Coach is a critical member of our Ministry by ensuring employment retention through supporting, advising, and reinforcing key training lessons to the client building solutions to any barriers. He or she will perform the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Maintains relationship/communication with employed clients, including regular one-on-one meetings to assess and address any needs
  • Encourages and motivates employed clients to reach their personal and professional goals
  • Builds trust and works with clients to slow down and connect them to the big picture of their definition of success
  • Collaborates with Atlanta Mission’s corporate employment partners to ensure top-rate retention and continued partnership with hiring companies
  • Utilizes outreach tactics outlined in curriculum in order to ensure clients remain engaged with Atlanta Mission after moving into housing
  • Assists clients with issues related to finances which includes budgeting and navigating resources when financial assistance is needed
  • Holds responsibility for the job retention of clients for at least 1 year
  • Maintains internal processing database to document work activity, client progress and communications on all clients
  • Prepares individual outcome reports, upholding a high standard of data integrity

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