Community Living Leader- Men’s Services TSI

Do you feel called to work in a Christian Ministry?


Do you want to work where you make a difference in the lives of others?


Join us at the Atlanta Mission, where we make a difference in the lives of over 1000 men, women, and children every day by providing food, shelter, clothing, counseling, vocational and spiritual guidance. We get to witness radical life transformations.


The Community Living Leader is a critical member of our ministry by providing leadership to Community Living Assistants (CLA’s) and clients.  This leadership includes day-to-day oversight of the community living at The Shepherd’s Inn.  
Essential Duties & Responsibilities:

  • Provides oversight and direction to all Community Living Assistants
  • Develops goals and plans to prioritize, organize, and accomplish community living-related job duties
  • Assign duties and serves as back-up during absence of Community Living Assistants
  • Prepares monthly schedule for team members, ensuring adequate shift coverage
  • Develops and updates manuals for documentation of community living guidelines, policies, procedures, and Community Living Assistant responsibilities
  • Resolves conflict and provides resolution for clients
  • Supervises and tracks bed count, bed assignments, and bed movement of clients
  • Manages and approves timely communication flow between Clients, Services Team and Community Living Team
  • Supports service teams through administrative services and coordination
  • Works closely with Client Support Services team to ensure cleanliness of facility, safety and security precautions are followed, and any other facility items related to community living
  • Provides a point of contact for volunteers and partners entering campuses
  • Reports legal/ethical issues as needed, internally to VP of Services, Human Resources or externally per policy
  • Prepares monthly statistical and narrative reports
  • Assists with the public relations/marketing/development teams by leading in-house tours as needed
  • Participates as a member of Atlanta Mission safety security committee
  • Ensures overflow and emergency shelter protocols are being followed
  • Provides spiritual leadership and development for staff and exhibits spiritual discipleship practices with Atlanta Mission clients, coworkers and volunteers
  • Leads client focused Community Living Celebrations
  • Manages budget within approved guideline



  • Meets regularly with peers across Atlanta Mission campuses
  • Attends mission-wide meetings and training as appropriate



You will possess the following:



  • Strong desire to work in a Christian ministry and passion for serving those experiencing homelessness
  • Strong Crisis intervention skills
  • Efficient with Microsoft Office applications
  • Able to thrive in a fast-paced environment where multitasking is constant
  • Ability to serve as a personal coach on a one-on-one basis and group setting
  • High energy and ability to engage others towards a common goal
  • CPR and First Aid Certification preferred
  • Ability to read, analyze, and interpret common reports, financial reports, and legal documents.
  • Ability to calculate figures and amounts such as discounts, interest, proportions, percentages.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of volunteers, donors or employees.


Education & Experience Requirements:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience Bachelor’s degree in Counseling preferred, Social Work, Administration or related field from an accredited college or university with 2-4 years supervisory experience preferred; or
  • Supervisory experience
  • Experience working within a similar environment, ministry, or non-profit organization
  • Knowledge of personalized services principles and processes
  • Experience with needs assessment techniques and motivational interviewing
  • Detail oriented with effective written and verbal communication skills
  • Excellent listening skills with ability to encourage communication
  • Strong conflict-resolution skills
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry
  • Ability to solve practical problems and deal with a variety of concrete variables in situation where only limited standardization exists.
  • Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.


SUPERVISORY REQUIREMENTS: Supervision, discipleship, delegation, performance management, fostering teamwork and giving feedback



  • Crisis intervention and conflict resolution skills
  • Interpersonal skills
  • Customer orientation
  • Leadership and management


  • Must have the ability to remain in a stationary position (standing, walking and sitting)
  • Must have the ability to constantly operate a computer and other office equipment, such as a copy machine, calculator and computer printer
  • Must be able to stoop, kneel, crouch, or crawl
  • Must be able to climb or balance
  • Must be able to distinguish or detect smells
  • Must be able to communicate accurate information
  • Must be able to occasionally lift and/or carry up to 50lbs
  • Must have peripheral vision and depth perception


  • Occasionally exposed to outdoor weather conditions
  • Occasionally exposed to fumes or airborne particles
  • Occasionally exposed to toxic or caustic chemicals
  • Moderate noise as in a educational or retail environment


Employer PAID benefits: Term Life and AD&D Insurance – Short-Term Disability – Long-Term Disability – Travel Assistance Program – Employee Assistance Program (EAP) – Employee Advocacy Services – Dental Insurance (If participating in medical plan)


Employer CONTRIBUTED Benefits: Medical and 403b Retirement Plan



Atlanta Mission transforms, through Christ, the lives of those facing homelessness. We are a community united to end homelessness . . . one friend at a time.



Atlanta Mission has been called by God to serve the city of Atlanta.

Since its 1938 beginnings, this Christian nonprofit ministry has grown from a small soup kitchen to a multi-facility organization serving Metro Atlanta’s large homeless population. Today, Atlanta Mission provides emergency shelter, rehab and recovery services, vocational training, services, and transitional housing. We serve more than 1,000 homeless men, women, and children every day.



Atlanta Mission meets each person where they are, in their unique circumstances, to provide customized services to help them overcome the cause of their homelessness.

We believe that a relationship with Christ is the key to restoration, redemption, and sustainable change for everyone. We invest in the spiritual, personal, and professional development of people, restoring and equipping them to intentional living. We believe that in empowering and coaching people toward excellence, we impact the quality of all we do.

Various factors lead to homelessness job loss, eviction, family tragedy, addiction, domestic violence, a major health condition, and more. The common denominator is a major crack in their life foundation. Our programs are multi-pronged and multi-layered, designed to meet people where life has led them.

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